Heal by Sole is a mobile concierge service designed to deliver a consistent, high-standard experience within single-residence homes and private office settings. Chesterfield County, Virginia serves as the primary service area, including select South Richmond neighborhoods. Locations outside of this area, including Henrico County, are considered upon request. Travel fees starting at $25 apply to all locations beyond a 20-minute radius. Please Note: Service is not provided in rural areas, hospitals, rehabilitation facilities, or senior living communities. Apartments above the 1st floor and high-rise buildings are not accommodated at this time.

Heal by Sole does not accept traditional health insurance. However, HSA (Health Savings Account) and FSA (Flexible Spending Account) payments are welcomed when supported by a Letter of Medical Necessity (LMN) from your physician or podiatrist. Please confirm eligibility with your plan before using an HSA or FSA card. If a transaction is declined, standard self-payment will be required at the time of service. Upon request, an itemized receipt can be provided for reimbursement submission. Examples of services that may qualify: • Diabetic foot care • Medically necessary nail trimming • Post-fungal treatment • Post-ingrown nail care • Excessive callus management • Foot care related to other documented health conditions

If you are experiencing redness, swelling, pain, or discharge, please immediately consult a podiatrist. In many cases, discomfort may actually be the result of a curved toenail or buildup beneath the nail plate. These are concerns I can safely address, and I am happy to evaluate your condition before or during your appointment to guide you toward the best next step.

Heal by Sole welcomes referral partnerships with podiatrists, endocrinologists, dermatologists, and other healthcare professionals seeking safe, clinical-grade foot care for their patients. Advanced wellness pedicure services are designed to support ongoing treatment plans for individuals managing diabetes, neuropathy, and other foot conditions. Care is noninvasive, performed using aseptic protocols, and focused on maintaining foot health between medical appointments. Eligible services may be covered through HSA or FSA funds when accompanied by a Letter of Medical Necessity from a licensed provider. When a client’s needs extend beyond the scope of service, Heal by Sole refers them to trusted podiatrists and specialists to ensure appropriate medical support and continuity of care. If you’re a medical professional interested in connecting or establishing a referral partnership, please complete the Interest Form [HERE] (https://www.healbysole.com/professional-network)to begin the conversation.

Indeed, Heal by Sole provides foot care for men whose work, wellness, or performance depends on their feet. Whether you wear steel-toe boots, military gear, or dress shoes, this service is designed to restore comfort, maintain hygiene, and support long-term foot health. It’s entirely focused on you. No salon setting or crowds, just skilled care that meets the demands of your lifestyle in the comfort of your home or office.

I do not provide pedicures for children, except in special circumstances. Please contact me directly to discuss your child's needs if you feel an exception may apply.

Heal by Sole provides confidential, concierge-level care for individuals whose privacy is essential, including public figures, executives, healthcare professionals, and those in sensitive or visible roles. Every appointment is handled with high discretion. Non-disclosure agreements (NDAs) are available upon request to formally protect your identity, health information, and service details. Some clients choose to grant limited consent for foot photos used in educational or marketing materials. This is optional and only considered with your approval. To request NDA documentation or coordinate a discreet appointment, please complete the Client Non-Disclosure Agreement Form [HERE].(https://www.healbysole.com/professional-network)

✔ Gel polish can be properly removed for an additional $25. Please mention this during booking. ✘ Acrylic and polygel must be fully removed before your service. I do not remove or work over enhancements by other providers.

For safety, mobile appointments scheduled during storms, snow, or other unsafe conditions will be postponed at the provider's discretion. You will be notified by phone and your retainer deposit will transfer to your rescheduled date.