Frequently Asked Questions
If you are experiencing redness, swelling, pain, or discharge, please immediately consult a podiatrist.
In many cases, discomfort may actually be the result of a curved toenail or buildup beneath the nail plate. These are concerns I can safely address, and I am happy to evaluate your condition before or during your appointment to guide you toward the best next step.
A non-invasive corrective option for curved nails will be available at Heal by Sole beginning Q1 2026!
Indeed, Heal by Sole provides foot care for men whose work, wellness, or performance depends on their feet. Whether you wear steel-toe boots, military gear, or dress shoes, this service is designed to restore comfort, maintain hygiene, and support long-term foot health.
It’s entirely focused on you. No salon setting or crowds, just skilled care that meets the demands of your lifestyle in the comfort of your home or office.
I do not provide pedicures for children, except in special circumstances. Please contact me directly to discuss your child's needs if you feel an exception may apply.
Heal by Sole welcomes collaboration with podiatrists and other healthcare professionals who share a commitment to patient safety, comfort, and preventive foot care.
Our advanced, noninvasive pedicure services complement medical treatment plans and offer a safe, restorative option for patients managing ongoing foot or skin conditions.
Clients may also use HSA or FSA funds for eligible services when accompanied by a Letter of Medical Necessity approved by their provider.
When care extends beyond my scope, I refer clients to trusted podiatrists and specialists to ensure they receive the most appropriate support.
If you’re a medical professional interested in connecting or establishing a referral partnership, please complete the Interest Form [HERE] to begin the conversation.
Heal by Sole does not accept traditional health insurance. However, HSA (Health Savings Account) and FSA (Flexible Spending Account) payments are welcomed when supported by a Letter of Medical Necessity (LMN) from your physician or podiatrist.
Please confirm eligibility with your plan before using an HSA or FSA card. If a transaction is declined, standard self-payment will be required at the time of service. Upon request, an itemized receipt can be provided for reimbursement submission.
Examples of services that may qualify: • Diabetic foot care • Medically necessary nail trimming • Post-fungal treatment (following podiatrist evaluation) • Post-ingrown nail care (with podiatrist approval) • Excessive callus management • Foot care related to other documented health conditions
Heal by Sole provides confidential, concierge-level care for individuals whose privacy is essential, including public figures, executives, healthcare professionals, and those in sensitive or visible roles.
Every appointment is handled with the highest discretion. Non-disclosure agreements (NDAs) are available upon request to formally protect your identity, health information, and service details.
Some clients choose to grant limited consent for foot photos used in educational or marketing materials. This is always optional, discussed in advance, and only considered with your approval.
To request NDA documentation or coordinate a discreet appointment, please complete the Client Non-Disclosure Agreement Form [HERE].
✔ Gel polish can be removed for an additional $20. Please mention this during booking.
✘ Acrylic and polygel must be fully removed before your service. I do not remove or work over enhancements by other providers.
For safety, mobile appointments scheduled during storms, snow, or other unsafe conditions will be postponed at the provider's discretion. You will be notified by phone and your retainer deposit will transfer to your rescheduled date.
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