APPOINTMENT OVERVIEW
Please review the following information before your appointment.
BOOKING POLICY
Payment & Retainer
A non-refundable retainer deposit is required to secure all appointments and is applied toward the final service total.
Retainers may be submitted via Zelle (preferred) or credit card at the time of scheduling.
< $200 - $65 retainer
> $200 - $100 retainer
Accepted forms of payment during service:
Zelle
Credit Card*
Cash
*Credit cards used for final service amount will incur a 3.5% service charge.
Clients are encouraged pay with Zelle or cash on the day of service to avoid the add'l service fee. Cash App is not accepted.
*** SERVICE PREPARATION ***
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Close parking & entrance
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Prepared for service after setup
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Clean, clutter-free and odor-free
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Recliner, sofa or sturdy chair
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Nearby electrical outlet
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Pets secured away from service area
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Select your preferred atmosphere of calm or soft music and free of distraction
CANCELLATION POLICY
*** SANITATION AND SAFETY ***
Heal by Sole Wellness Pedicures provides pediCARE within private homes and professional spaces. Conditions must be met to ensure a clean and safe experience:
Home and Space Requirements
Please ensure service area is prepared for your wellness pedicure as indicated above under Service Preparation.
Illness & Inclement Weather
Provide notification as soon as possible if you are feeling unwell or have recently been exposed to a respiratory illness including cold, flu, or COVID-19. If a client appears unwell during service, the session will be stopped and rescheduled for a later date, if applicable.
Appointments will also be rescheduled due to inclement weather or unsafe travel conditions. You will be contacted promptly and offered the next available priority date.
Aseptic Cleaning Process
All reusable implements undergo a professional three step process: cleansing with antibacterial soap and hot water, hospital grade disinfection, and heat sterilization at the proper time and temperature. One time disposables are NEW for every client, every visit.
Protective Measures During Service
Your Wellness Pedicure Specialist wears gloves, a mask, and protective foot coverings during your service.
CLOTHING & SHAVING
Please wear comfortable and appropriate clothing that allows access to your feet and lower legs. Loose-fitting pants or shorts are ideal bottoms. Avoid shaving your legs within 24-hours of your appointment.